Frequently Asked Questions

What are the requirements to rent a Spyder?

Drivers must:

  • be at least 21 years of age
  • have a valid driver's license with a motorcycle endorsement  (2 wheel or 3 wheel)
  • provide their own personal protective equipment including a DOT certified motorcycle helmet with a face shield or additional eye protection
  • purchase $15/day liability insurance coverage through MBA insurance on their website (a separate transaction from reserving and paying for the rental)
  • agree to all terms and conditions in the rental agreement

 

What do I need to know if I've never ridden a Spyder before?

Can-Spyders provide one of the safest and most exhilarating motorcycling experiences available.  With a three-wheel triangular footprint and sophisticated control systems, they instill confidence in drivers of all skill levels.  Compared to two-wheel motorcycles, there are functional differences in Spyders that make them truly unique.  New Spyder drivers should familiarize themselves with these differences to experience a safe and comfortable ride.

PATH OF TRAVEL - With two wheels in front, Spyders require a wider path of travel than traditional motorcycles.  Drivers need to pay special attention to the shoulders of roads and how close they turn around curbs and other objects along roadways.

BRAKING - Spyders have parking brakes but do not have handlebar mounted stopping brakes like traditional two-wheel motorcycles.  When the parking brake is released on a Spyder, the foot brake is the only way to stop.  Spyders weigh nearly 900 pounds so awareness of the single brake system is important.

SPEED - Spyders do not lean into turns like two-wheel motorcycles, so driver (and passenger) body weight shift is greater while turning a Spyder.  Drivers should practice turns at low speeds to get comfortable with this difference before driving at higher speeds.  Spyders are safe and highly maneuverable at appropriate speeds for road conditions but are not immune to loss of control when driven carelessly or recklessly.

PASSENGERS - The increased weight and higher center of gravity created by carrying passengers increases safety considerations.  Drivers should become comfortable with solo riding before taking passengers.

What are the rental periods, are there mileage limits, and is fuel included?

Rental periods are flexible to accommodate your needs:

Single day rentals:  Prearranged 24-hour rental periods can begin at flexible times.

Multi-day rentals are available:  Discounts may apply - please contact us for custom scheduling requests during your planning process.

Mileage/time limits:  150 miles per day are included.  Special considerations may be given for multi-day trips.  Mileage over contracted limits may be charged and deducted from the security deposit.  Failure to return the vehicle by the end of the designated rental period may result in additional time charges and may be deducted from the security deposit.

Fueling requirements:   Trips start with a full tank of fuel (approximately 7 gallons) which provides over 200 miles of travel.   Vehicles must be returned FULL or a refueling fee may be charged.  We offer optional prepayment to return vehicles with any amount of fuel.  Spyders are designed to run optimally on 91+ octane fuel.  If you refuel yourself, you must provide receipts showing refills with premium (minimum 91 octane) fuel or an improper use charge may be deducted from the security deposit.

What are the insurance and deposit requirements?

Renters are required to purchase daily coverage from MBA insurance.  The cost is $15/day and provides the Colorado minimum mandated liability coverage.   Optional additional coverage is available through MBA for an additional $6.95/day which increases liability limits.  After we inspect your vehicle and you are ready to start your ride, we will walk you through the insurance purchase process on our computer or on your internet capable device/phone.  You will purchase coverage for the duration of your rental period with a credit card and you will take confirmation of coverage with you on your ride.  If you already have other insurance from a vehicle you own, you may have additional coverage, but having other coverage does not negate the requirement to purchase MBA's minimum liability coverage.

We require a $1000 credit card security deposit authorization on or before the day of rental.  This will be an authorization only, nothing will be charged unless you have charges due at the end of your rental period.

 

How do I pay and what is your cancellation policy?

Accepted forms of payment:

All rental payments must be paid in advance of the rental period.  We accept credit cards, debit cards or PayPal on this website or in person.

Reservation Cancellation Policy

  • Less than 72 hours in advance of the scheduled time of rental:  NO REFUND
  • 3 - 7 days in advance of the scheduled rental:  30% refund + 30% credit toward future rental
  • 8 - 30 days in advance of the scheduled rental:  50% refund + 30% credit toward future rental
  • 31+ days in advance of the scheduled rental:  70% refund + 30% credit toward future rental

Security deposits are always refundable if you (or we) cancel before your scheduled rental.  Cancellations during rental periods are fully refundable if the vehicle is returned in the same condition it was prior to the rental

Weather related cancellation policy:

We reserve the right to cancel reservations due to a forecast of inclement weather any time prior to the beginning of the rental period.

Cancellations prior to start of rental period:  FULL REFUND

Cancellations during 24-hour rental periods:

  • Vehicle returned within 4 hours after start of rental:  50% credit toward future rental
  • Vehicle returned 4+ hours after start of rental:  NO REFUND

For multi-day rentals we will take all details of your rental into consideration regarding refunds and credits due to inclement weather

Are there loyalty programs or discounts available?

YES !

We know that customers appreciate loyalty rewards and often become repeat customers when rewards are granted.  If you enjoy your first rental experience with us, we want to begin a mutually beneficial relationship with you by offering a loyalty reward to come rent from us again! Once you have paid for a regular price full-day rental, you will receive a minimum $10 discount credit to your account for every future regularly priced rental with us.  Visit our promotions page often for current offerings to first time and repeat customers.  Once you become a loyalty club member, you can receive email notifications of new promotions as they are introduced.